I have a new phone, a Sony Ericsson 550i. I bought it to replace my old Sony Ericsson K750i whose joystick had packed up. (I notice that they have removed the joystick from the design now. Just as well: it was a real dog. Almost guaranteed to break.)
I wanted to ask a question about compatible flash memory chips for my new phone. But apparently, because I live Luxembourg, I cannot get support. If you look at their web site, Luxembourg is not listed.
Being English mother-tongue, I approached the UK site in the hope of getting support in the language I am most comfortable with. But they refuse to talk to me, telling me instead to contact my local support line. Obligingly, they sent me a list of their support centres for Europe. Of course, Luxembourg is not on the list.
I am not impressed. I shall try Sony Ericsson Belgium and see if that works. It offers support in French (which I do speak some) and Flemish (which I don’t), but it’s anyone’s guess if that is the right one for Luxembourg.
You would think that an international corporation like Sony Ericsson would offer international support. Next time I think I shall buy Nokia.
Try the chat on this page, or email to north american support:
http://www.sonyericsson.com/cws/common/contact?cc=us&lc=en
Comment by agent d — 03 May 2008 @ 17:32
Thank you for the link. As it happens, I just got an answer today from Sony Ericsson Belgium.
The K550i takes an M2 chip, and the largest size supported (due to addressing constraints) is 2 GB. (So the 4 GB microSD that the shop sold me with the phone is not so useful. I shall have to put it in its USB adapter to be used as a portable stick for the computer.)
Comment by dorreke — 03 May 2008 @ 21:43